Sign In and Open Your Account Wallet
Your mela88 sign-in is quick by design: the mobile number on your account, then the one-time code we text to it.
How We Keep Sign-In Secure
Every mela88 session runs over an encrypted connection, and the one-time code means a stolen password alone won't open your wallet. We log each sign-in against your device, so a handset you don't recognise in your profile is a signal to change the password and tell chat. Your name and wallet details are checked once and kept for withdrawal matching, not passed around. Access depends on your local law and eligible regions, so confirm that before you open an account.
Traffic between your phone and our servers travels over an encrypted link, so the padlock shows before the code screen loads. Skip open public Wi-Fi for your first sign-in.
We match the name and number on your account against your wallet details. It's the same check that lets a withdrawal leave without a second round of questions.
Your profile lists the handsets that signed in recently. Anything unfamiliar can be signed out and your password changed from the same screen in a couple of taps.
Change your number, password and stored name from account settings whenever you like. We keep wallet details only for payment matching and support records.
Where to Get Login Help
Stuck at the code screen? Live chat is the quickest path — the chat box sits in the corner of every page, signed in or not. Email our Bangladesh support desk if the issue needs screenshots, and mention the mobile number on the account so we can find you without a long back-and-forth. Both channels handle sign-in trouble: codes that never arrive, numbers that need updating, and devices that keep logging out. Keep your wallet PIN to yourself; no support agent needs it.
Live chat
Open the chat box on any page and describe what the sign-in screen shows. Attach a screenshot of the error and we can trace the code request.
Email support
Longer issues — a number you no longer use, a name that doesn't match your wallet — travel better by email, where you can attach documents.
Account menu
Inside your profile you'll find the device list, the number on file and the password reset link, which clears most sign-in snags before you message us.
What Happens When You Sign In
Opening an account starts on the same form you use to sign in later. We ask for your mobile number, a password you pick, and your name as it appears on your bKash, Nagad or Rocket account — matching those saves a headache when you withdraw. After the form, we text a one-time code; enter
it and the account is live, with your wallet sitting at zero until you fund it. If you already hold an account, sign in with the same number and code and nothing changes: your saved games, your balance and any open crash round stay where they were. Forgot the password? Use the reset link, confirm
the code again, and set a new one. We never ask for your wallet PIN inside the lobby — not at sign-in, not on chat, not anywhere. Treat any message that does as someone else's. Sessions go quiet when the browser sits idle, so you may have to sign in again on the next visit.
If the form rejects you, the usual reasons are a mistyped number, a code that timed out, or a weak connection on the road.
-
Number-first access Your mobile number is the username and the recovery route in one. Keep it current in account settings so the one-time code always reaches the handset you sign in from.
-
Verification that sticks We check your name against the wallet you use, so withdrawals later don't stall. One match at sign-up saves a round of back-and-forth with account help.
-
Lobby, not a maze Once you're in, the chip row splits slots, live tables and the sportsbook. Your last game sits on the home screen, so picking up where you stopped takes one tap.
-
Help that answers Live chat and email sit inside your account menu, and our Bangladesh support team reads every message tied to an account number you include.
Account
Opening an account starts on the same form you use to sign in later. We ask for your mobile number, a password you pick, and your name as it appears on your bKash, Nagad or Rocket account — matching those saves a headache when you withdraw. After the form, we text a one-time code; enter it and the account is live, with your wallet sitting at zero until you fund it. If you already hold an account, sign in with the same number and code and nothing changes: your saved games, your balance and any open crash round stay where they were. Forgot the password? Use the reset link, confirm the code again, and set a new one.
Open Your AccountYour details are encrypted for secure account access.
bKash, Nagad and Rocket at Sign-In
Deposits move through the wallet you already carry. After you sign in, open the cashier, pick bKash, Nagad, Rocket or Upay, choose an amount, and the screen shows the receiving number plus a reference to paste into your wallet app. Confirm with your wallet PIN, come back, and the balance lands in your account; bank transfer follows the same reference flow. We don't hold your wallet PIN, so keep it inside the wallet app.
bKash
Sign in, open the cashier, choose bKash and the screen shows the number to send to plus a reference. Approve the payment inside your bKash app with your PIN.
Nagad
Same routine with Nagad: pick it in the cashier, copy the reference, approve the transfer in the Nagad app. Your balance updates once the transfer is confirmed on our side.
Rocket
Rocket users get the same numbers on screen. Send from your Rocket wallet, keep the transaction ID, and the cashier page reflects it after confirmation.
Upay and bank transfer
Upay and bank transfer both appear in the same chip row. After signing in, choose one, follow the reference shown, and the amount reaches your account wallet on confirmation.
Sign-In Questions We Get Daily
Most sign-in trouble has a short answer, so here are the ones that reach our chat desk again and again. If yours isn't covered, the account menu and live chat will take it from there.
mela88 Login
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.
Access may be available only where local law permits.