Reference

Terms and Conditions That Govern Your mela88 Account

These terms set out what you agree to when you open and use a mela88 account — covering deposits through bKash, Nagad, and Rocket, how your wallet balance is managed, and what conduct is expected.

Applies to all mela88 accountsCovers bKash, Nagad, Rocket transactionsEligibility subject to local lawUpdated terms override earlier versionsContact support for any disputes
mela88 Terms and Conditions That Govern Your mela88 Account
TERMS CONTACT PATHS

Raise a Terms Question with Our Team

Live Chat Open the chat widget from your account dashboard to ask about a specific clause, a transaction dispute, or a wallet restriction under these terms.
Email Support Send a written query to our support address for formal responses about account suspension, terms interpretation, or a request to review a decision.
Account Help Centre The Help Centre inside your mela88 account lists common terms scenarios — covering bKash payment holds, account flags, and eligibility queries.
HOW WE ENFORCE THESE TERMS

Fairness, Security, and Account Integrity

Account Verification

We verify identity before processing any withdrawal. This means confirming the bKash, Nagad, or Rocket number on your account matches the name you registered with.

Transaction Records

Every deposit and withdrawal through your wallet is logged in your account history. You can access this at any time from the transactions section of your account.

Terms Amendments

When we revise these terms, we post the updated version on this page and may notify you via your registered contact. The date at the top of the page shows the current version.

Dispute Process

If you believe a rule has been applied incorrectly to your account, contact support in writing. We review disputes within a reasonable period and respond to the registered contact on file.

Frequently Asked Questions About mela88 Terms

These are the questions we hear most often about how our terms work in practice — from account eligibility to wallet disputes and what happens if terms change.

Yes. Every transaction through bKash, Nagad, or Rocket is subject to these terms alongside the individual wallet provider's own rules. Both sets of rules apply to your account.

Yes. We may restrict or close an account if we identify a breach — such as duplicate accounts, misuse of another person's wallet details, or fraudulent activity flagged during verification.

Any verified balance held at the time of suspension is subject to review. Once the review concludes, eligible funds may be returned to your linked Rocket, Nagad, or bKash account.

We update the version date on this page whenever terms change. We may also notify you through your registered contact. Continuing to use your account confirms acceptance of the new version.

Access and eligibility depend on your local law and region. We recommend checking whether platform use is permitted under the rules that apply to you before opening or continuing to use an account.

Send a written message via email or live chat explaining the decision you are disputing and your account details. Our team will respond to the registered contact associated with your account.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.